STANDARD LEGAL NETWORK LLC
TERMS & CONDITIONS
IMPORTANT LICENSING NOTE TO ATTORNEYS, PARALEGALS and DOCUMENT PREPARATION PROFESSIONALS:
The forms software described on this Terms page is licensed for use only by do-it-yourself "pro se" customers who are creating forms expressly for themselves or their immediate family members. If you are a legal professional looking for forms software that can be used on behalf of clients in a commercial situation, please review the information about our Professional Version titles.
LEGAL FORMS SOFTWARE:
SOFTWARE COPYRIGHTS, USAGE TERMS AND CONDITIONS:
This software and documents included herein as produced by The Standard Legal Network, LLC are protected by international copyright and trademark laws. Standard Legal Network, LLC (hereinafter "SLN") retains all rights and interests in this intellectual property. SLN grants you a personal, non-transferable and non-exclusive right and license to use any document purchased (and fully paid for) by you from the web site or any other authorized source or location. However, you may not modify, copy, reproduce, republish, upload, post, transmit, sell, transfer, or distribute in any way any software or document(s) that you have purchased from SLN. You may download and use the purchased documents so long as that use is for non-commercial purposes, and provided that you keep intact all copyright and other proprietary notices.
The documents and services offered for sale through any SLN web site and/or through other authorized distributors are sold with the understanding that SLN is not engaged in rendering legal advice. No document offered for sale, nor any other information contained on the web site or in the software, is intended to constitute legal or other professional advice, and you should not rely solely on the services and/or documents in this software, nor any other information contained on the site, for making legal decisions. You should consult with an attorney for specific advice tailored to your situation.
By agreeing to these terms and conditions, the purchaser (the purchaser's heirs, assigns and/or representatives of any kind) of any product produced or service provided agrees that he or she shall hold SLN harmless from any and all claims or damages (whether foreseeable or not foreseeable) that may arise in any way from the use of the product or services so purchased. The purchaser also agrees not to bring any legal action or claim, nor to assert any cause of action in any court, tribunal or administrative agency, against SLN as a result of the purchase or use of any product or service produced or provided on the web site.
Again, the Standard Legal Network's properties are not intended to offer legal advice. For specific advice tailored to your situation, or should you have any legal questions or issues, you should consult an attorney.
Further, SLN makes no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the this sites/services for any purpose. All such information, software, products, services and related graphics are provided "as is"; without warranty of any kind. SLN HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT.
IN NO EVENT SHALL SLN BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFIT, MONETARY DAMAGES, LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE PRODUCTS AND SERVICES OFFERED FOR SALE ON THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SLN HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE DAMAGES AVAILABLE TO YOU ARE LIMITED TO THE REFUND OF THE PURCHASE PRICE PAID FOR THE SAME.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the purchaser and user and SLN with respect to the Web Site and documents purchased and it supersedes any and all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SLN with respect to the documents purchased by you. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the sa
me conditions as other business documents and records originally generated and maintained in printed form.
TERMS OF SERVICE
Because of the type and nature of the software products offered, Standard Legal reserves the right to refuse to sell product or provide service to anyone, at its own discretion.
A purchase of forms software from Standard Legal provides an initial download that can be used per the terms outlined here for as long as the customer wishes, and access to the password-protected online forms server which is good for one year after the date of purchase.
DELIVERY OF PURCHASE
All consumer software purchases that are downloadable or designed for online use are typically made available to the customer immediately after a successful transaction (i.e. appropriate delivery address provided and payment made for the product). Standard Legal will provide confirmation of each purchase and delivery of the software via a confirmation screen on the web site and a confirmation email sent to the email address provided during checkout. While the delivery process is set up for instant transmission of the software access links, Standard Legal will not refund the purchase price of the software because of a delay in providing these access links, usernames and/or passwords. Standard Legal is not responsible for any delays in transmission due to web service outages or email delivery delays.
The software offered by Standard Legal very simple to access and use. In all instances, complete instructions are provided covering the installation and access processes. Thus, all software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions.
Packaged product orders or orders containing printed pages or CDs are shipped via the United States Postal Service using standard service, unless otherwise specified.
PRICES, CHARGES, AND PAYMENTS
All prices are in U.S. Dollars. All credit card charges must be paid in U.S. dollars; mailed payments must be sent in the form of U.S. money order, international money order, or check. All international money orders must be drawn from U.S. funds. Standard Legal reserves the right to change the prices of merchandise sold on this web site at any time.
GUARANTEE OF FORM FORMATTING, CONTENT AND USABILITY
If any SLN document or form provided through the software purchased by the customer is not accepted by the appropriate court, agency, governmental entity, etc. because:
1) Improper information is contained in or on the document or form, or required information is absent from such document or form; or
2) SLN has improperly or inappropriately formatted any such document or form, then SLN will make any changes requested by the court, agency, governmental entity, etc., without charge to the customer within 24 hours of notice of such issue with the document or form (and receipt of verification of the rejection of the document or form). If within such 24 hour period, SLN does not provide a revised and corrected form or document to the customer, suitable for acceptance for filing by the appropriate court, agency, entity, etc., then a refund will be issued to the customer for the full purchase price of the software as paid by the customer.
Verification of denial or rejection of any SLN document form by any court, agency, governmental entity, etc. may be required by SLN, and the customer must provide such verification prior to the start of the 24 hour period described above. SLN may, in its sole discretion, waive the customer requirement to provide verification of the denial or rejection of the document or form.
This guarantee is limited to issues or problems with the document or form purchased by the customer from SLN. This guarantee does NOT apply to or concern the rejection or denial of any filing resulting (either directly or indirectly) from information or data supplied by the customer (or any other source) on or in the document or form that is submitted for filing. SLN is not and cannot be responsible for the information provided on the document or form by the customer, and SLN's guarantee shall not require SLN to make any adjustments, corrections, suggestions or submissions of any kind for or on behalf of the customer as the same pertains to the document or form prepared and submitted for filing. Further, the customer is solely and exclusively responsible for any fees, charges or costs of filing the document and complying with any local filing requirements or standards; the SLN guarantee does not cover rejection or denial of filing for any of these reasons.
No other guarantees or warranties are issued by SLN with regard to the forms or documents provided or offered for sale on its web site. This guarantee automatically terminates and is of no force and effect should the customer in any way alter, modify, amend, add to, delete information in or in any other way revise any part or portion of any form or document prior to submitting the same for filing with any court, agency, governmental entity, etc. Further, this guarantee is effective for a period of ninety (90) days following the purchase and download of the form or document by the customer.
RETURNS AND REFUNDS POLICY
The forms software offered by Standard Legal is very simple to open, access and use. In all instances, complete instructions are provided covering the access and download processes. All software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality, and can follow simple download and program use instructions. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions.
Links to the software downloads purchased from Standard Legal are provided immediately upon the completion of the financial transaction process. Links to the software are provided both on the Transaction Confirmation page that appears at the end of a successful payment transaction, and again in a separate Download Instructions email.
Because the products sold by Standard Legal are software, and because this software is provided to the customer with unrestricted access immediately upon completion of the transaction, no returns can or will be accepted and no refunds will be granted under any circumstance. The Purchaser of any software/product from Standard Legal Software understands and agrees that all software/product purchases and/or downloads are considered final purchases for which absolutely no refunds will be given or provided, regardless of the nature of the request.
Further, Purchaser agrees and acknowledges that the Purchaser shall be solely responsible for and shall bear (and/or reimburse) Standard Legal for any charge back fees issued to Standard Legal by or from any credit card company, merchant service or other source of payment that is initiated at the request of the Purchaser. Stated another way, should Purchaser request a refund or charge back from any credit card company, merchant service or other source of payment on the purchase of Standard Legal Software software/product and should said card company, merchant or other source thereafter impose any fee or amount to Standard Legal Software at the request of said Purchaser for or as a result, Purchaser shall reimburse Standard Legal Software for the refund amount plus the said charge back fee or amount. By purchasing any software/product from Standard Legal Software, the Purchaser expressly authorizes Standard Legal Software to direct a payment/charge to made to Purchaser's credit card account (the same being the credit card account used in the initial purchase of said software/product) in the amount of the said refund and charge back fee (or amount charged to Standard Legal Software for such refund) plus a ten percent (10%) administrative fee.
RETURNED PAYMENTS AND CHARGE BACKS
Any checks being returned due to insufficient funds or any other reason will be submitted for collection immediately. Each returned check will result in a twenty-five dollar ($25.00) service charge to the consumer. Purchaser understands and acknowledges that should Purchaser request a refund from Purchaser's credit card company, merchant or other source of payment for the purchase price of any software/product purchased from Standard Legal Software, said credit card company, merchant or other source of payment requires that Standard Legal Software to pay a refund or charge back fee in addition to the amount of the refund. As stated in the Return Policy, Purchaser agrees that Purchaser shall reimburse Standard Legal Software for the amount of the refund request plus any charge back fee or amount directed to Standard Legal Software by any card company, merchant or other source of payment as a result of Purchaser's request to said card company, merchant service or other source of payment, plus a ten percent (10%) administrative fee.
While the online shopping systems are set up so as to only accept orders from USA residents, Standard Legal is not responsible for any duties or value-added taxes that may be assessed by your local Customs office.
CUSTOMER DATA AND PRIVACY
During the transaction process, customer contact information and purchase records are collected by our systems. Standard Legal reserves the right to send relevant offers via email and postal mail to our customers using this contact data.
LEGAL DOCUMENT PREPARATION SERVICE
TERMS AND CONDITIONS: LEGAL DOCUMENT PREPARATION SERVICES
The general STANDARD LEGAL SOFTWARE TERMS & CONDITIONS are incorporated herein by reference. The purchase of any document preparation services is subject to those Terms & Conditions and the sale of such preparation services are governed thereby. In addition, the following Document Preparation Service Terms & Conditions also apply:
The document preparation service provided by SLN brings to the legal market an affordable document assembly system intended to create various forms. As indicated elsewhere in this Terms and Conditions statement, the legal information and legal documents available from this web site are not a substitute for the legal advice of an attorney who is a member of the bar of the state where Purchaser lives.
With the SLN document preparation service, Purchaser is requesting that SLN simply prepare a legal document that Purchaser creates with information that Purchaser provides (and for or upon which SLN has or makes no input, suggestion, proposal or analysis of the information that Purchaser provides, but for grammar, clarity and other formatting reasons or issues). Purchaser agrees and acknowledges that the document preparation service is a document assembly process only, for or into which Purchaser provides information to SLN to be inserted into standard legal documents. Purchaser is purchasing from SLN a product in the form of a template of a legal document that was created by licensed attorneys and for which Purchaser is requesting that SLN insert the information or data that Purchaser provides - Purchaser is not purchasing any legal service or legal advice. These documents may not suitable to provide expert legal advice or where any particular transaction will require the documents to be amended or altered.
SLN does not offer legal advice and is not a law firm or law practice. The information provided by SLN on its web side is similar to that provided by self-help law books and forms offered for sale through retail outlets. Purchaser understands that the Purchaser's situation may be unique, and that the information contained on the SLN web site may not fit the Purchaser's circumstances, in which case seeking the advice of an attorney would be advisable.
Each form and document for which Purchaser seeks document preparation should be treated as a starting point and should not substitute for professional legal analysis. The service of the site and each form and document is provided with the understanding and agreement that SLN is not engaged in rendering legal, accounting or other professional services. If legal or other expert assistance is required, the services of a competent professional should be sought. Purchaser assumes all responsibilities and obligations with respect to all information provided and any decisions made concerning the documents for which SLN will provide document preparation services or resulting from the use of any form or document or document preparation services provided by SLN and for the selection of a form or document to achieve the Purchaser intended results. Purchaser understands that SLN is not acting as the Purchaser attorney in any way and that no attorney-client privilege is created by this relationship.
Purchaser acknowledges and agrees that Purchaser must, in order for SLN to complete Purchaser's documents, provide SLN with all relevant information necessary to accomplish that purpose, as the same is requested by SLN via its questionnaire or otherwise. Purchaser understands and acknowledges that SLN shall not be obligated to prepare any document so purchased when Purchaser has failed, or is not able, to provide the necessary and required information to SLN to accomplish this task. Should Purchaser fail or be unable to provide SLN with all relevant and necessary information to permit SLN to completely and accurately prepare the document so purchased by Purchaser, SLN shall not be obligated to issue or provide Purchaser with any refund or reimbursement. It is the sole and exclusive obligation of the Purchaser to provide the appropriate and necessary information to SLN.
Once the information from the questionnaire is provided by the Purchaser to SLN, changes can only be made to the information provided if the Purchaser pays a change fee of 50% of of the original purchase price of the document preparation service. Because Standard Legal typically creates the requested documents quickly after of the receipt of the completed questionnaire, this fee is required to offset the time costs of revisions and/or new documents that must be created after the fact. (Also, Purchaser should be aware that change requests to documents that have already been submitted to any government agency may also incur additional filing fees payable to that office.)
SLN DOES NOT HAVE OR ASSUME ANY RESPONSIBILITY FOR THE CONTENT OF THE FORMS THAT YOU CREATE, EXCEPT TO THE EXTENT THAT THE INFORMATION THAT YOU PROVIDE IS ACCURATELY INSERTED INTO THE LEGAL FORM TEMPLATE. YOU ALONE ARE RESPONSIBLE FOR UNDERSTANDING THE RESULTS AND CONSEQUENCES OF THE INFORMATION AND DATA PROVIDED TO SLN FOR INCLUSION INTO THE FORMS. SLN SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO YOU FOR ANY OF THE FOLLOWING: LOSS OR DAMAGE WHICH CONSISTS OF OR INCLUDES ANY EXPENDITURE, INDIRECT LOSS, LOSS OF PROFITS OR ANTICIPATED PROFITS OR GAINS OF ANY DESCRIPTION OR LOSS OF BUSINESS.
IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.
GENERAL WARRANTY AND LIABILITY DISCLAIMER; LIMITATION OF LIABILITY - DOCUMENT PREPARATION
(a) Warranty. SLN MAKES NO IMPLIED WARRANTIES OF ANY KIND, AND HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NON-INFRINGEMENT.
(b) Liability. In no event will SLN be liable for any indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the document preparation services, whether based in contract, tort, strict liability or otherwise. The liability of any of SLN for direct loss arising out of the use of the document preparation services, whether based in contract, tort, strict liability or otherwise is limited to the total amount paid, if any, by Purchaser to SLN for document preparation services rendered.
Because the Purchaser's privacy is important to us, SLN uses the personal data that Purchaser has provide only to complete the document preparation services that Purchaser requests.
DISCLOSURE OF INFORMATION AND SECURITY - DOCUMENT PREPARATION SERVICES
REFUND POLICY - DOCUMENT PREPARATION SERVICES
In addition to the Return and Refunds Policy set forth above, no purchase price refund will be issued to the Purchaser for document preparation services once SLN's document preparation personnel begin any type, amount or form of work on the document preparation service so purchased. SLN, in its sole discretion, shall determine when any type, amount or form of work on the document preparation service has begun or has been provided. Further, Purchaser agrees and acknowledges that the Purchaser shall be solely responsible for and shall bear (and/or reimburse) SLN for any charge back fees issued to SLN by or from any credit card company, merchant service or other source of payment that is initiated at the request of the Purchaser. Stated another way, should Purchaser request a refund or charge back from any credit card company, merchant service or other source of payment on the purchase of SLN document preparation service and should said card company, merchant or other source thereafter impose any fee or amount to SLN at the request of said Purchaser for or as a result, Purchaser shall reimburse SLN Software for the refund amount plus the said charge back fee or amount. By purchasing any document preparation service from SLN, the Purchaser expressly authorizes SLN Software to direct a payment/charge to made to Purchaser's credit card account (the same being the credit card account used in the initial purchase of said software/product) in the amount of the said refund and charge back fee (or amount charged to SLN for such refund) plus a ten percent (10%) administrative fee.
CONTACTING STANDARD LEGAL
Please direct all SALES questions and comments to , or call 1-888-888-7712.
Please direct all SUPPORT questions to . Support requests are only handled via email; phone requests for support will not be answered, and support phone messages left on the sales voice mail will not be returned.
THESE TERMS AND CONDITIONS FOR ALL PRODUCT PURCHASES ARE SUBJECT TO CHANGE WITHOUT NOTICE!