FREQUENTLY ASKED QUESTIONS: Printing Issues

FAQs: FREQUENTLY ASKED QUESTIONS

FORM PRINTING ISSUES

|| BACK TO FAQs INDEX | CLOSE WINDOW | STANDARD LEGAL MAIN PAGE ||

SETTING THE PRINTER MARGINS

In most cases, printers automatically adjust their margins to suit the document being printed. When this is not the case, the printer margins are set within the print dialog box in all of our available software formats, and the settings must be adjusted for your specific system.

Printer margins are standard within our forms (about 1/4 inch). Typically, there is no reason to adjust the margins of the forms, but rather the settings within Acrobat/Acrobat Reader and/or your printer's main settings.

Please do not contact Standard Legal about adjusting your printer margins, as such an issue is specific to your system. We cannot help make this adjustment for you -- you must read the HELP information that is specific to your printer and PC.

PDF "QUESTION MARK PROMPTS" PRINT ON FORMS

Some users have seen the "question mark prompts" that provide guidance and information on the .pdf forms print with their forms.

This issue is simply an incorrectly chosen setting within Acrobat Reader; it is easy to "turn off" this question mark printing:

1. Choose Edit > Preferences (Windows) or Acrobat > Preferences (Mac OS)).

2. Select Commenting.

2. In the Commenting pane, de-select Print Notes And Pop-ups (i.e. make sure that this box is NOT checked).

3. Click OK.

Print your documents again and the "question mark prompts" will no longer print on the document.

WHAT IF I NEED MORE HELP?

SUPPORT: If you have any problems with the download and/or installation of this software, feel free to email us at . While we cannot provide to you any legal advice, our tech team will answer your download or installation questions promptly via email during normal business hours, which are Monday through Friday 9 a.m. to 5 p.m Eastern time.

SALES: If you have a sales related inquiry, please email . Or you may call 1-888-888-7712 Monday through Friday from 9 a.m. to 5 p.m Eastern time. Note that no technical support will be provided at this toll free number!