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FAQs: FREQUENTLY ASKED QUESTIONS

PRINTING THE FORMS


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SETTING THE PRINTER MARGINS

In most cases, printers automatically adjust their margins to suit the document and type of page being printed.

When this is not the case, the printer margins can set within the print dialog box regardless of the choice of software format, and the settings can be adjusted for your specific system.

Document margins are standard within our forms, about 1/4 inch. Typically, there is no reason to adjust the margins of the documents themselves, but rather the settings within the Print menu (the menu box that appears when you select "Print" in Word, Acrobat, Reader or another word processing program).

Please do not contact Standard Legal about adjusting your printer margins; such an issue is specific to your system and we cannot guess as to how your printer/PC are set up or make this adjustment for you. YOU MUST READ THE HELP INFORMATION SPECIFIC TO YOUR PRINTER AND PC and then adjust the margins in the Print menu accordingly.


PDF "QUESTION MARK PROMPTS" PRINT ON FORMS

Some users of the PDF legal forms have printer default setups that leave the "question mark prompts" that provide instructions for individual form fields to print on their forms.

This issue is easily corrected by changing a setting within the Print menu in Acrobat or Acrobat Reader, i.e. to "turn off" the question marks for printing:

1) After selecting PRINT from the top navigation of the PDF form you are using, a Print window will appear.

2) Within that Print window, there is a drop-down menu titled "Comments and Forms"

3) Make sure only "Document" is selected (not "Document and Markups" or any other selection) from the drop-down.

Additionally, under the top navigation menu "Edit>Preferences>Commenting", make sure the option "Print notes and pop-ups" is NOT selected/checked.

Checking / changing these two selections should print only the document content itself and none of the question marks or instructions built into the form.

Mac Users and the "Question Mark Prompts": be certain your Mac has the FREE Adobe Acrobat Reader installed, or you will not be able to resolve this issue. Some Macs come with another default PDF program that will only preview PDF files. That program is not as robust as Adobe Acrobat Reader, so you must install and use Reader -- and once installed, simply follow the instructions listed above. Get Reader for FREE here.




NEED MORE HELP? CONTACT STANDARD LEGAL

SUPPORT: If you have any problems with the download or use of the legal forms software after purchase, please  for a prompt response. While we cannot provide any legal advice, our tech team will answer any download, access or forms use questions quickly and completely!

SALES: If you have a question before purchase, please email  or call 1-888-888-7712 Monday through Friday from 9 a.m. to 5 p.m Eastern time. (Sorry, technical support is not available from this toll free number.)

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